Terms of Service

1. Introduction and Acceptance

1.1 Contracting Party. These Terms of Service ("Terms" or "Agreement") constitute a legally binding agreement between you ("User," "you," or "your") and Greendev spółka z ograniczoną odpowiedzialnością, a limited liability company incorporated under the laws of the Republic of Poland, with its registered office at Głowackiego 3/5/1, 20-060 Lublin, Poland, registered in the National Court Register (KRS) under number 0000896252, with tax identification number (NIP) 5223201436 and statistical number (REGON) 388781726, represented by Mateusz Masiak, CEO ("Company," "we," "us," or "our"), governing your access to and use of the Intent platform and related services (collectively, the "Service").

1.2 Acceptance of Terms. By creating an account, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not access or use the Service.

1.3 User Classification. Certain provisions of these Terms apply differently depending on whether you are: (a) a "Business User" (an individual acting for purposes relating to their trade, business, craft, or profession, or an entity); or (b) a "Consumer" (an individual acting for purposes wholly or mainly outside their trade, business, craft, or profession). Where provisions differ, this is clearly indicated.

1.4 Eligibility. You represent and warrant that: (a) you are at least eighteen (18) years of age; (b) you have the legal capacity to enter into binding agreements; (c) if accepting on behalf of an entity, you have authority to bind that entity; and (d) your use of the Service does not violate any applicable law or regulation.

2. Description of the Service

2.1 Service Overview. Intent is a software-as-a-service (SaaS) platform that enables users to capture, structure, and export product specifications. The Service includes: (a) an AI-powered assistant ("Copilot") for product design conversations; (b) specification editing tools; (c) visual preview generation; (d) design system configuration; and (e) export functionality for development workflows.

2.2 AI-Powered Features. The Service incorporates artificial intelligence capabilities provided by third-party providers (Anthropic, PBC and OpenAI, LLC). AI features generate suggestions, previews, and content based on your inputs. You acknowledge that AI-generated outputs are provided as assistive tools and may contain inaccuracies, errors, or unsuitable content.

2.3 Service Limitations. The Service does not: (a) generate production-ready code; (b) host or deploy applications; (c) provide pixel-perfect design tools; (d) include project management functionality; or (e) support real-time multi-user collaboration. The Service generates specifications and conceptual previews, not finished products.

2.4 Service Availability. We endeavor to maintain Service availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to scheduled maintenance, unscheduled downtime, or circumstances beyond our control.

3. User Accounts

3.1 Account Registration. To access the Service, you must create an account by providing accurate and complete registration information. You agree to update your information promptly if it changes.

3.2 Account Security. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must: (a) use a strong, unique password; (b) not share your credentials with third parties; (c) notify us immediately of any unauthorized access or security breach; and (d) log out of your account at the end of each session when using shared devices.

3.3 Account Suspension and Termination. We reserve the right to suspend or terminate your account if: (a) you breach these Terms; (b) we are required to do so by law; (c) your account poses a security risk; (d) your account remains inactive for an extended period; or (e) we discontinue the Service. We will provide reasonable notice where practicable, except where immediate action is necessary.

4. Subscription Plans and Pricing

4.1 Subscription Structure

4.1.1 The Service is offered on a subscription basis with the following plan types: (a) monthly subscriptions, billed on a recurring monthly basis; and (b) annual subscriptions, billed on a recurring annual basis. Current plan details, features, and pricing are displayed on our pricing page.

4.1.2 Plan Inclusions. Each subscription plan specifies the features, usage limits, and capabilities included. Details of plan inclusions are provided at the time of subscription selection and may be updated from time to time.

4.2 Pricing and Taxes

4.2.1 Displayed Prices. Prices displayed on the Service are exclusive of applicable taxes unless otherwise stated. For Consumers in the European Union, prices displayed at checkout will include applicable Value Added Tax (VAT) in accordance with EU VAT rules.

4.2.2 Tax Responsibility. You are responsible for all applicable taxes, duties, and levies arising from your subscription, except where we are required by law to collect and remit such taxes. Business Users in the EU may be required to account for VAT under the reverse charge mechanism.

4.2.3 Price Changes. We may change subscription prices at any time. For existing subscribers: (a) price increases will take effect at the start of the next billing period following at least thirty (30) days' advance notice; (b) continued use after the effective date constitutes acceptance of the new pricing; and (c) you may cancel your subscription before the new pricing takes effect without penalty.

4.3 Payment Terms

4.3.1 Payment Processing. Payments are processed through Stripe, Inc. ("Payment Processor"). By subscribing, you agree to provide accurate payment information and authorize us to charge your payment method for subscription fees.

4.3.2 Billing Cycle. Subscription fees are billed in advance at the beginning of each billing period (monthly or annually, as applicable). Your subscription will automatically renew at the end of each billing period unless cancelled in accordance with Section 6.

4.3.3 Failed Payments. If a payment fails, we will: (a) notify you of the failure; (b) attempt to process payment using the payment method on file; and (c) provide a reasonable grace period to update payment information. If payment is not received within the grace period, we may suspend or terminate your access to the Service.

5. Free Trial

5.1 Trial Availability. We may offer a free trial period for new users. The duration, features, and terms of any free trial will be specified at the time of registration.

5.2 Trial Conversion. At the end of the free trial period, your account will automatically convert to a paid subscription unless: (a) you cancel before the trial ends; or (b) we specify otherwise. You will receive notice before any charges are applied.

5.3 Trial Limitations. Free trials are: (a) limited to one per user or household; (b) subject to verification; (c) may be terminated early if we determine abuse of the trial offer; and (d) may have reduced features compared to paid plans.

5.4 Clear Disclosure. Before you provide payment information to start a free trial, we will clearly disclose: (a) the length of the free trial period; (b) the subscription price that will apply after the trial; (c) the billing frequency; (d) the cancellation deadline to avoid charges; and (e) the cancellation procedure.

6. Automatic Renewal and Cancellation

6.1 Automatic Renewal Notice

6.1.1 IMPORTANT: YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW at the end of each billing period (monthly or annually, as applicable) unless you cancel before the renewal date. You will be charged the then-current subscription price for the next billing period.

6.1.2 Renewal Reminders. We will send you a reminder notice at least: (a) seven (7) days before any annual subscription renewal; and (b) at the time specified by applicable law for monthly subscriptions. The reminder will include: (i) the renewal date; (ii) the renewal price; (iii) a description of how to cancel; and (iv) a link or instructions to cancel online.

6.2 Cancellation Procedure

6.2.1 Easy Cancellation. You may cancel your subscription at any time through: (a) your account settings page; (b) by clicking the cancellation link in any renewal reminder email; or (c) by contacting us at matt@useintent.ai. Cancellation through your account settings is available 24/7 and requires the same or fewer steps than the original subscription process.

6.2.2 Cancellation Effective Date. Cancellation takes effect at the end of your current billing period. You will retain access to the Service until that date. No refunds are provided for partial periods, except: (a) as required by law; (b) for EU Consumers exercising withdrawal rights under Section 12; or (c) as otherwise set forth in Section 7.

6.2.3 Cancellation Confirmation. Upon cancellation, we will send you written confirmation via email specifying: (a) the date your cancellation was processed; (b) the date your access will terminate; and (c) any applicable refund information.

6.3 California and US Automatic Renewal Compliance

6.3.1 For users in California and other US jurisdictions with automatic renewal laws: (a) the automatic renewal terms are clearly presented before you subscribe; (b) you affirmatively consent to automatic renewal before charges begin; (c) we provide a mechanism to cancel that is as easy as the method used to subscribe; (d) we send renewal reminders as required by law; and (e) you may cancel at any time without penalty, except that you remain responsible for charges through your current billing period.

7. Refund Policy

7.1 General Refund Terms

7.1.1 Except as set forth in this Section 7, subscription fees are non-refundable. Once a billing period has begun, no refunds will be issued for: (a) partial months or years of service; (b) unused features or capacity; or (c) cancellation before the end of a billing period.

7.2 Circumstances Warranting Refund

7.2.1 Refunds may be issued at our sole discretion in the following circumstances: (a) material defects or failures in the Service that we are unable to remedy within a reasonable time; (b) erroneous charges or duplicate billing; (c) as required by applicable consumer protection law; (d) pursuant to EU Consumer withdrawal rights (Section 12); or (e) other circumstances we deem appropriate.

7.3 EU Consumer Statutory Rights

7.3.1 Nothing in this Section 7 affects the statutory rights of EU Consumers, including: (a) the right to withdraw from distance contracts within 14 days (subject to the conditions in Section 12); (b) rights under the EU Consumer Rights Directive; and (c) rights under applicable national consumer protection laws. Statutory rights cannot be waived or reduced by contract.

7.4 Refund Process

7.4.1 To request a refund, contact us at matt@useintent.ai with: (a) your account information; (b) the reason for your request; and (c) any supporting documentation. We will respond within fourteen (14) days. Approved refunds will be processed to the original payment method within fourteen (14) days of approval.

8. User Content and Intellectual Property

8.1 Your Content

8.1.1 Ownership. You retain all ownership rights in the content you create, upload, or store through the Service ("User Content"), including product specifications, screen designs, feature descriptions, design configurations, and other materials you input.

8.1.2 License Grant to Company. You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and process User Content solely as necessary to: (a) provide the Service; (b) improve the Service (using aggregated, anonymized data only); (c) comply with legal obligations; and (d) enforce these Terms. This license terminates when you delete User Content or your account, except for: (i) content you have shared with others; (ii) content required for legal compliance; and (iii) anonymized data that cannot be traced to you.

8.1.3 Representations. You represent and warrant that: (a) you own or have the necessary rights to User Content; (b) User Content does not infringe third-party intellectual property rights; (c) User Content does not violate applicable law; and (d) you have obtained any necessary consents for personal data included in User Content.

8.2 Company Intellectual Property

8.2.1 The Service, including all software, technology, user interfaces, designs, trademarks, and documentation, is owned by the Company and protected by intellectual property laws. Nothing in these Terms grants you any ownership or other rights in the Service beyond the limited license to use the Service in accordance with these Terms.

8.3 AI-Generated Outputs

8.3.1 With respect to AI-generated content (including Copilot responses, preview images, and suggestions): (a) such outputs are generated based on your inputs and prompts; (b) to the extent you have rights in such outputs under applicable law, you may use them for your purposes; (c) we make no representations regarding the originality, non-infringement, or intellectual property status of AI-generated content; and (d) you are solely responsible for evaluating and using AI-generated content in compliance with applicable laws.

9. Acceptable Use Policy

9.1 Prohibited Conduct. You agree not to, and not to permit any third party to:

• (a) use the Service for any illegal purpose or in violation of applicable law;
• (b) infringe or misappropriate intellectual property rights of any third party;
• (c) upload or transmit malware, viruses, or harmful code;
• (d) attempt to gain unauthorized access to the Service, other accounts, or systems;
• (e) interfere with or disrupt the Service or its infrastructure;
• (f) scrape, crawl, or use automated means to access the Service without authorization;
• (g) reverse engineer, decompile, or disassemble any portion of the Service;
• (h) resell, sublicense, or provide access to the Service to unauthorized third parties;
• (i) use the Service to generate content that is defamatory, obscene, harassing, or threatening;
• (j) use the Service to generate content that exploits or harms minors;
• (k) circumvent usage limits, authentication mechanisms, or security measures;
• (l) use the Service in a manner that could damage, disable, or impair the Service;
• (m) violate export control laws, sanctions, or trade restrictions (see Section 21);
• (n) impersonate any person or entity or misrepresent your affiliation; or
• (o) assist others in engaging in any of the foregoing prohibited activities.

9.2 Enforcement. We reserve the right to investigate violations of this Section and take appropriate action, including: (a) removing or disabling access to content; (b) suspending or terminating accounts; (c) reporting violations to law enforcement; and (d) seeking legal remedies.

10. AI Output Disclaimer

10.1 Nature of AI Outputs. The Service uses artificial intelligence to generate content, including but not limited to Copilot responses, specification suggestions, and visual previews. You acknowledge and agree that:

• (a) AI-generated outputs are provided for informational and assistive purposes only;
• (b) AI outputs may contain errors, inaccuracies, biases, or inappropriate content;
• (c) AI outputs should not be relied upon as professional advice (legal, technical, or otherwise);
• (d) You are solely responsible for reviewing, verifying, and validating AI outputs before use;
• (e) Similar inputs may produce different outputs at different times;
• (f) AI outputs may not be unique and similar outputs may be generated for other users;
• (g) We do not guarantee the accuracy, completeness, or fitness for purpose of any AI output; and
• (h) Use of AI outputs is entirely at your own risk.

10.2 No Professional Advice. AI-generated specifications, designs, and suggestions do not constitute professional product management, engineering, design, or legal advice. You should consult qualified professionals before making important decisions based on AI outputs.

10.3 No Training on Your Data. We do not use your User Content or conversations with the Service to train AI models. Our AI Providers are contractually prohibited from using your data for model training.

11. Complaint Handling and Support

11.1 Customer Support. For questions, issues, or support requests, contact us at matt@useintent.ai. We will acknowledge receipt of support requests within two (2) business days.

11.2 Complaints. To submit a formal complaint: (a) email matt@useintent.ai with a detailed description of your complaint; (b) include your account information and any supporting documentation; (c) we will acknowledge receipt within five (5) business days; and (d) we will provide a substantive response within thirty (30) days, or inform you if additional time is required.

11.3 Escalation. If you are not satisfied with our response, you may escalate the complaint to senior management by emailing matt@useintent.ai. Escalated complaints will be reviewed and responded to within fourteen (14) days.

12. EU Consumer Withdrawal Rights (EU Consumers Only)

THIS SECTION 12 APPLIES ONLY TO CONSUMERS IN THE EUROPEAN UNION, UNITED KINGDOM, AND EUROPEAN ECONOMIC AREA.

12.1 Right of Withdrawal

12.1.1 As an EU Consumer, you have the right to withdraw from a distance contract within fourteen (14) days without giving any reason. This withdrawal period expires fourteen (14) days from the day of the conclusion of the contract (i.e., the date you subscribed to the Service).

12.1.2 To exercise your right of withdrawal, you must inform us of your decision to withdraw from the contract by an unequivocal statement. You may use the model withdrawal form below, but it is not obligatory. You may also send your withdrawal notice to matt@useintent.ai or to our postal address.

12.1.3 To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

12.2 Effects of Withdrawal

12.2.1 If you withdraw from the contract, we shall reimburse to you all payments received from you without undue delay and in any event no later than fourteen (14) days from the day on which we are informed about your decision to withdraw from the contract.

12.2.2 We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

12.3 Waiver for Digital Content

12.3.1 EXPRESS ACKNOWLEDGMENT AND CONSENT. You acknowledge and agree that:

• (a) The Service constitutes digital content that is not supplied on a tangible medium;
• (b) By providing express consent during the subscription process and acknowledging that you thereby lose your right of withdrawal, you request that performance of the Service begins immediately during the withdrawal period;
• (c) Once performance has begun with your express prior consent and acknowledgment of loss of the withdrawal right, you lose your right of withdrawal in accordance with Article 16(m) of Directive 2011/83/EU.

12.3.2 If you do not provide express consent for immediate performance, access to Service features may be delayed until the withdrawal period expires.

12.3.3 Proportionate Payment. If you exercise the right of withdrawal after having requested that performance begin during the withdrawal period, you shall pay us an amount proportionate to what has been provided until you communicated your withdrawal, in comparison with the full coverage of the contract.

12.4 Model Withdrawal Form

13. Alternative Dispute Resolution (EU Consumers)

THIS SECTION 13 APPLIES ONLY TO CONSUMERS IN THE EUROPEAN UNION.

13.1 ODR Platform. The European Commission provides an Online Dispute Resolution (ODR) platform for consumers, which can be accessed at: https://ec.europa.eu/consumers/odr/. The ODR platform can be used to resolve disputes arising from online contracts for goods or services.

13.2 ADR Entities. You may submit disputes to an approved Alternative Dispute Resolution (ADR) entity. In Poland, consumers may contact the Provincial Inspectorates of Trade Inspection (Wojewódzkie Inspektoraty Inspekcji Handlowej) or other ADR entities listed at https://uokik.gov.pl/.

13.3 Our Position. While we encourage amicable resolution of disputes, we are not obligated to participate in consumer arbitration or mediation proceedings before an ADR entity unless required by mandatory law.

14. Warranty Disclaimer

14.1 As-Is Disclaimer (US Users and Business Users Worldwide)

14.1.1 FOR US USERS AND BUSINESS USERS WORLDWIDE: THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

14.1.2 WE DO NOT WARRANT THAT: (A) THE SERVICE WILL MEET YOUR REQUIREMENTS; (B) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) RESULTS OBTAINED FROM THE SERVICE WILL BE ACCURATE OR RELIABLE; (D) THE QUALITY OF THE SERVICE WILL MEET YOUR EXPECTATIONS; OR (E) ANY ERRORS IN THE SERVICE WILL BE CORRECTED.

14.2 EU Consumer Statutory Rights

14.2.1 FOR EU CONSUMERS: The disclaimers in Section 14.1 do not affect your statutory rights as a consumer under applicable EU and national law. Under the EU Consumer Rights Directive and applicable national law, you have statutory guarantees regarding the conformity of digital content with the contract, including that the digital content: (a) complies with the description and has the qualities presented; (b) is fit for purposes for which digital content of the same type would normally be used; (c) possesses qualities and features normal for digital content of the same type that consumers may reasonably expect; and (d) is supplied with any accessories and instructions reasonably expected.

14.2.2 In the event of non-conformity, you have the right to have the digital content brought into conformity, to receive a proportionate reduction in price, or to terminate the contract, in accordance with applicable law.

15. Limitation of Liability

15.1 Limitation of Liability (US Users and Business Users Worldwide)

15.1.1 FOR US USERS AND BUSINESS USERS WORLDWIDE: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

(a) EXCLUSION OF CONSEQUENTIAL DAMAGES. IN NO EVENT SHALL THE COMPANY, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICE.

(b) LIABILITY CAP. THE TOTAL LIABILITY OF THE COMPANY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF: (I) THE AMOUNTS PAID BY YOU TO THE COMPANY FOR THE SERVICE DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM; OR (II) ONE HUNDRED US DOLLARS ($100 USD).

(c) THESE LIMITATIONS APPLY REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

15.2 EU Consumer Limitations

15.2.1 FOR EU CONSUMERS: The limitations in Section 15.1 do not apply to:

• (a) Liability for death or personal injury caused by our negligence;
• (b) Liability for fraud or fraudulent misrepresentation;
• (c) Liability for intentional misconduct or gross negligence;
• (d) Any other liability that cannot be limited or excluded under mandatory applicable law; or
• (e) Liability arising from non-conformity of digital content with the contract under the Consumer Rights Directive or applicable national law.

15.2.2 For EU Consumers, our liability is limited to foreseeable damages typical for contracts of this type, except where mandatory law provides otherwise.

16. Indemnification

16.1 Business User Indemnification

16.1.1 FOR BUSINESS USERS: You agree to indemnify, defend, and hold harmless the Company and its affiliates, directors, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your User Content; (c) your violation of these Terms; (d) your violation of any applicable law or third-party rights; or (e) any dispute between you and a third party.

16.2 Consumer Limitations

16.2.1 FOR CONSUMERS (EU AND US): The indemnification obligations in Section 16.1 do not apply to Consumers to the extent prohibited by applicable consumer protection law. Consumers remain responsible for damages caused by their intentional misconduct or gross negligence.

17. Privacy and Data Protection

17.1 Privacy Policy. Our collection and use of personal data is governed by our Privacy Policy, which is incorporated herein by reference.

17.2 Data Processing. By using the Service, you acknowledge that your data may be processed in accordance with our Privacy Policy, including transfers to countries outside the European Economic Area.

18. Copyright Infringement (DMCA)

18.1 DMCA Notice. If you believe that any content on the Service infringes your copyright, please submit a notification containing the following information to our designated agent:

• (a) A physical or electronic signature of a person authorized to act on behalf of the copyright owner;
• (b) Identification of the copyrighted work(s) claimed to have been infringed;
• (c) Identification of the material claimed to be infringing, with information sufficient to locate the material;
• (d) Your contact information (address, telephone number, and email address);
• (e) A statement that you have a good faith belief that use of the material is not authorized by the copyright owner, its agent, or the law; and
• (f) A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

18.2 Designated Agent. Send DMCA notices to: matt@useintent.ai or by mail to: Greendev sp. z o.o., Attn: DMCA Agent, Głowackiego 3/5/1, 20-060 Lublin, Poland.

18.3 Counter-Notification. If you believe your content was removed in error, you may submit a counter-notification with the required information under 17 U.S.C. § 512(g)(3).

18.4 Repeat Infringers. We will terminate the accounts of repeat infringers in appropriate circumstances.

19. Modifications to Terms

19.1 Right to Modify. We may modify these Terms at any time. Material changes will be communicated by: (a) posting updated Terms with a new "Last Updated" date; (b) notifying you via email; or (c) providing notice through the Service interface.

19.2 Effective Date. Material changes will take effect: (a) for new users, immediately upon posting; (b) for existing users, thirty (30) days after notice is provided, unless a longer period is required by law.

19.3 Acceptance. Your continued use of the Service after the effective date constitutes acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Service and may cancel your subscription.

19.4 EU Consumer Rights. For EU Consumers: (a) material changes will not apply retroactively; (b) you have the right to terminate before material changes take effect; and (c) your statutory rights cannot be diminished by modifications to these Terms.

20. Termination

20.1 Termination by You. You may terminate these Terms at any time by cancelling your subscription (see Section 6) and deleting your account through your account settings.

20.2 Termination by Us. We may terminate or suspend your access to the Service: (a) immediately if you materially breach these Terms; (b) upon thirty (30) days' notice for convenience; or (c) immediately if required by law or to protect the Service, other users, or third parties.

20.3 Effect of Termination. Upon termination: (a) your right to access the Service ceases immediately; (b) we may delete your User Content after a reasonable period (currently 90 days); (c) provisions that by their nature should survive termination will survive, including Sections 8 (Intellectual Property), 14 (Warranty Disclaimer), 15 (Limitation of Liability), 16 (Indemnification), 22 (Governing Law), and 23 (Dispute Resolution).

20.4 Data Export. You may export your User Content at any time during the term of your subscription through the export functionality in the Service. We recommend exporting your data before account termination.

21. Export Control and Sanctions Compliance

21.1 Export Control Laws. The Service may be subject to export control and economic sanctions laws and regulations, including: (a) the U.S. Export Administration Regulations (EAR); (b) U.S. Office of Foreign Assets Control (OFAC) regulations; (c) EU export control and sanctions regulations; and (d) other applicable export control and sanctions laws.

21.2 User Representations. You represent and warrant that: (a) you are not located in, under the control of, or a national or resident of any country subject to comprehensive U.S. or EU sanctions (currently Cuba, Iran, North Korea, Syria, and the Crimea, Donetsk, and Luhansk regions of Ukraine); (b) you are not on any restricted party list, including the U.S. Specially Designated Nationals (SDN) List, Entity List, or Denied Persons List, or EU consolidated list; (c) you will not access or use the Service in violation of any applicable export control or sanctions laws; and (d) you will not export, re-export, or transfer the Service or any technical data in violation of applicable law.

21.3 Compliance. We reserve the right to: (a) block access from sanctioned jurisdictions; (b) terminate accounts if we determine a user is subject to sanctions; and (c) comply with any government requests related to export control or sanctions compliance.

22. Governing Law

22.1 EU Consumers

22.1.1 FOR EU CONSUMERS: These Terms are governed by the laws of the Republic of Poland, without regard to its conflict of laws principles. However, you will benefit from any mandatory provisions of the consumer protection law of your country of residence that provide greater protection than Polish law. Nothing in these Terms affects your statutory rights as a consumer.

22.2 Business Users and Non-EU Users

22.2.1 FOR BUSINESS USERS AND NON-EU USERS: These Terms are governed by and construed in accordance with the laws of the Republic of Poland, without regard to its conflict of laws principles.

23. Dispute Resolution

23.1 EU Consumers

23.1.1 FOR EU CONSUMERS: Any disputes shall be subject to the non-exclusive jurisdiction of the courts of your country of residence. You may also bring proceedings in the courts of Poland. We may only bring proceedings against you in the courts of your country of residence. This does not affect your right to use the ODR platform or ADR mechanisms described in Section 13.

23.2 Business Users

23.2.1 FOR BUSINESS USERS: Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts in Warsaw, Poland. Both parties consent to personal jurisdiction and venue in such courts.

23.3 US Users - Optional Arbitration

23.3.1 FOR US USERS: You may elect to resolve disputes through binding arbitration administered by JAMS under its Streamlined Arbitration Rules. To elect arbitration, you must notify us in writing within thirty (30) days of the dispute arising. The arbitration shall be conducted in English, and the arbitrator's decision shall be final and binding. Each party shall bear its own arbitration costs, except as otherwise required by law.

23.3.2 Small Claims Exception. Notwithstanding Section 23.3.1, either party may bring an individual action in small claims court if the dispute qualifies.

23.3.3 Class Action Waiver. IF YOU ELECT ARBITRATION, YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. If a court determines that this class action waiver is unenforceable, the arbitration agreement shall be null and void as to you.

24. Force Majeure

24.1 Neither party shall be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond the reasonable control of that party, including but not limited to: acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, epidemics or pandemics, strikes, power outages, internet service provider failures, or cyberattacks.

24.2 The affected party shall: (a) promptly notify the other party of the force majeure event; (b) use reasonable efforts to mitigate the effects; and (c) resume performance as soon as reasonably practicable. If a force majeure event continues for more than sixty (60) days, either party may terminate the affected portion of these Terms.

25. General Provisions

25.1 Entire Agreement. These Terms, together with the Privacy Policy and any other documents incorporated by reference, constitute the entire agreement between you and the Company regarding the Service and supersede all prior agreements and understandings.

25.2 Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its intent.

25.3 Waiver. No failure or delay by either party in exercising any right or remedy shall constitute a waiver of that right or remedy. Any waiver must be in writing and signed by the waiving party.

25.4 Assignment. You may not assign or transfer these Terms or any rights hereunder without our prior written consent. We may assign these Terms without restriction. Any attempted assignment in violation of this Section is void.

25.5 Notices. Notices to you may be sent via email to the address associated with your account or posted on the Service. Notices to us must be sent to matt@useintent.ai or by mail to our registered address.

25.6 No Third-Party Beneficiaries. These Terms do not create any third-party beneficiary rights, except that our affiliates are intended third-party beneficiaries of the disclaimers and limitations of liability.

25.7 Headings. Section headings are for convenience only and have no legal effect.

25.8 Language. These Terms are drafted in English. Any translation is provided for convenience only. In the event of any conflict between the English version and a translation, the English version shall prevail, except where prohibited by applicable law.

26. Contact Information

26.1 For questions about these Terms, please contact us at: